Careers

Yellowfin Careers

Join the team and join the fun

We are always looking for talented people who want to make a difference. From Development to Sales, and Design to Customer Service, in Australia, the US, Japan and the UK, Yellowfin works as one team. The culture of Yellowfin is diverse and talent-focused, which creates an energy and passion that you won’t find elsewhere. If you have a passion for helping businesses grow, please let us know.

Yellowfin is the only enterprise analytics suite that combines industry-leading automated analysis, storytelling, and collaboration. Our passion is helping our customers grow and optimise their business by making it easier and faster to discover, understand, and act on business opportunities. We’re an industry recognised leader in innovation,the Top 5 analytics platforms across all 15 Gartner Critical Capabilities for Analytics and Business Intelligence Platforms, 2018 and No 1 in Embedded BI by BARC with a history of helping our customers understand the why faster.
More than 27,000 organizations and more than three million end-users across 75 countries use Yellowfin every day.

General Counsel (0.6 FTE)

Yellowfin is looking for a part-time General Counsel to provide expert legal services across Yellowfin’s international software business.

Based in Melbourne HQ, the role is hands-on and works at all levels of the organisation, including with our External Legal Counsel, to lead and resolve a broad range of contractual and regulatory issues in ways that are practical, timely and commercially focused.

This includes contract drafting, negotiation and management, providing advice on the regulatory & legislative obligations of the business, improving internal processes and reviewing company policies.

Yellowfin offers a powerful suite of business intelligence and analytics software solutions that has been recognised as a global leader in the use of AI, machine learning, contextual storytelling, and social communication to more than 27,000 enterprises and three million end-users across 75 countries either directly or indirectly through its channel partners.

 

About you

You will bring in-house experience in drafting and negotiating software contracts and have knowledge across a wide range of commercial and corporate law, including privacy, cybersecurity, GDPR, intellectual property and information technology.

You will have a demonstrated ability to work both autonomously and collaboratively. This includes working across internal departments and with external counsel in a fast-paced, complex organisational environment to proactively manage competing deadlines in a positive manner.

 

Skills and Experience

• Degree in Law and a current Australian practicing certificate

• At least 8 years’ post-qualification experience in software including hands on in-house experience

• International experience preferred

Community and Events Manager (currently titled Partner Engagement Marketing Manager on LinkedIn)

This is an exciting new role for a marketing professional with a focus on building relationships in communities and running successful events. It will suit an incredibly passionate and organised marketer motivated by communicating with key communities across new business audiences, regional channel partners and existing customers.

The suitable person will be in a similar role within the BI and/or SaaS space and understand the value of communities to the success of the business.

You will be responsible for:

1. Executing on plans to engage target buyers such as software product owners in their community hang outs in conjunction with demand-generation campaigns.

2. Working with our partner management team to connect a network of partners across the EMEA region.

3. Working closely with the Customer Success team to drive initiatives that grow and retain our current customer community.

Yellowfin is a global business headquartered in Melbourne, Australia that offers a powerful suite of BI and analytics products that change the way people discover and share insights. We have over 3 million end-users globally and are recognised by analysts such as Gartner, BARC and Forrester. In fact, we have featured in the Gartner Magic Quadrant for the past 6 years.

 

About you:

You have a minimum of 5 years’ experience in a similar role. You are an excellent communicator both digitally and in person at all levels. You love managing multiple events and initiatives – people describe you as a planner! 

If you are excited by what you have read so far, and you can tick the boxes below we would love to hear from you!

 

Skills and Experience

• Minimum of 5+ years’ experience in a similar role within an IT/software company

• Efficient in your own environment with the ability to travel to community events (once this is possible)

• Able to set, plan and implement social media and communications campaigns

• Experience with Marketo and Salesforce or equivalent CRM tools

• Channel marketing experience

 

About the role

Technical Sales Engineer

Are you a Technical Sales Engineer working with BI/Analytics SaaS solutions?

Based in Boise, ID, this exciting role is a key supporting member of the Sales Team. You are the technical guide for prospective customers as they journey into the world of Yellowfin BI. You will be at the forefront of the next generation approach to analytics driven insights and collaborative storytelling using real time machine learning.

The suitable person will have 4 years related work experience in a technical customer facing role such as product management, consulting or sales engineering with a technology company or consultancy.

Does the above describe you? If so, read on!

Yellowfin is a global business headquartered in Melbourne, Australia that offers a powerful suite of BI and analytics products that change the way people discover and share insights. We have over 3 million end-users globally and are recognised by analysts such as Gartner, BARC and Forrester. In fact, we have featured in the Gartner Magic Quadrant for the past 7 years.

 

About you

You geek out about analytics, big data and data science. You have an innovative approach to navigating customer challenges and objections. Importantly, you have hands-on experience with at least 3 of the following: databases, data warehousing, BI tools, big data platforms, Spark, Python, SQL, Hadoop, Javascript, HTML or WebServices.

If you are excited by what you have read so far, and you can tick the boxes below we would love to hear from you!

 

Skills and Experience

• Bachelor’s or equivalent degree in a business, technical or related field

• Minimum 4+ years’ experience in a technical customer-facing role with a technology company or consultancy

• Strong technical aptitude and the willingness to explore/learn new technologies in a compressed time frame

Director Customer Experience

Are you an experienced Customer Experience Director in the SaaS/BI space? 

Based in Boise, ID or Ketchum ID, this exciting role bridges the gap between Yellowfin’s brand and their customers within the North America region. You will be responsible for the day-to-day operations for Yellowfin’s customer-facing teams across multiple channels, focusing on customer experience excellence through stand processes that deliver best-in-class service to customers and partners. 

In this role you will execute Yellowfin’s global customer experience strategy by overseeing your regional teams that support key areas of the customer journey: pre/post sales consulting, onboarding, customer success management and the technical support desk. 

Does the above describe you? If so, read on! 

Yellowfin is a global business headquartered in Melbourne, Australia that offers a powerful suite of BI and analytics products that change the way people discover and share insights. We have over 3 million end-users globally and are recognised by analysts such as Gartner, BARC and Forrester. In fact, we have featured in the Gartner Magic Quadrant for the past 7 years.

About you:

You are a brilliant people leader with demonstrated experience hiring and developing great talent that you work with to execute on global and regional company objectives. You are process driven and value the benefit that process provides to customers and the business. You have worked in a client success role and have a deep knowledge of what it means to provide value to your customer base. 

If you are excited by what you have read so far, and you can tick the boxes below we would love to hear from you!

Skills and Experience

• 7+ years’ experience as a manager responsible for supporting customers through a software onboarding, success and support workflow.

• 5+ years’ experience in progressively more senior organizational leadership roles

• Possess a disciplined approach to performance and development people management

• Experience deploying workforce management solutions and best practices

• Strong project management skills

• Have a balanced mix of people, technical, analytical and operations skills

• Experience scaling operations

• Ability to build partnerships and work collaboratively cross-functionally

• Creativity and entrepreneurial spirit is a must

• Proven skills in planning and budgeting

Yellowfin is committed to fostering a gender-equitable and diverse workforce both inside its own company and across the industry.

Studies reveal a more diverse workforce achieves greater innovation, creative thinking, better outcomes and employees are happier in their jobs.