Gateshead NHS goes live with new data visualisation software from System C and Yellowfin

Gateshead NHS goes live with new data visualisation software from System C and Yellowfin

System C has launched a new Business Intelligence (BI) and visualisation tool, powered by Yellowfin’s BI platform, to provide NHS Trusts with the ability to analyse up-to-the-minute performance, solve problems and drive change.

The data visualisation software, dubbed Medway BI Data Visualisation, has gone live at Gateshead Health NHS Foundation Trust. Known as QE Gateshead, the Trust is using a suite of dashboards to help improve clinical, operational and financial performance.

Read about ComputerWeekly's take on the implementation HERE >

Yellowfin initially partnered with System C, the UK’s leading health and social care software supplier, in mid 2015 to provide analytics for the UK healthcare industry. Read the partnership announcement HERE >

Rob Allcock, CCIO and consultant chest physician at Gateshead, said the Trust was using Medway BI Data Visualisation to help with problem solving and creating a culture of continuous improvement.

“This approach enables us to use live information to improve the performance of the Trust”, said Dr Allcock. “By publishing visually engaging information to clinicians and ward teams we highlight the areas with the best performance, help teams understand how to be as good as the best, and empower clinicians to make changes. With live information it becomes easy for clinical teams to see which changes produce improvement. By just shining a light on the things that matter, we improve safety, reduce delays, improve patient experience and reduce costs.”

Gateshead has worked with System C to develop a range of reports and dashboards. These are part of a customisable library which is available, in addition to standard out-of-the-box reports, to all other Medway BI Data Visualisation users.

Dashboards and reports in use at Gateshead include:

  • Live hospital status – live feeds from the patient administration system provide a view of patient flow in A&E and inpatients, with the ability to drill down into underlying patient data
  • Capacity and demand analysis, measuring patient flow from referral to appointments in near-real time, to assist outpatient referrals and optimise RTT performance
  • Analysis of care-completed by ward, clinician and specialty
  • Ward quality measures – such as measuring the speed with which patients are collected from theatres after an operation, analysing non-elective discharge performance across a 7-day week, monitoring by ward of GP handover performance
  • Income analysis

“Medway BI Data Visualisation is a key tool in supporting better operational and strategic decision-making as well as improvements in patient care,” said System C BI Product Manager, Darryl Davies. “It allows customers to monitor and understand their performance in real-time, or near real-time, and to disseminate and display it electronically throughout the organisation.”

Medway BI Data Visualisation is based on Yellowfin’s Web-based BI and analytics software.

“We’re delighted to be working with System C to deliver Medway BI,” said Yellowfin EMEA Managing Director, Peter Baxter. “Yellowfin has a long history with a number of NHS trusts helping to deliver better patient outcomes through the application of reporting and analytics.”

Davies also said a big advantage of the Yellowfin software was that it was powerful, but at the same time really easy for non-technical users – such as clinicians, finance directors and chief executives.

“Useful features include the ability to take snapshots of live data and then use the built-in Collaborative BI capabilities to ask colleagues for comments and explanation,” said Davies.

Medway BI Data Visualisation also contains a wide and powerful selection of easy-to-use data visualisation components, including infographics, geospatial mapping and Storyboard software for presenting and sharing live BI content.


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About System C

System C is the UK’s leading health and social care software supplier. Its products include the Medway electronic patient record and associated products, the VitalPAC mobile clinicalsupport solutions from The Learning Clinic, CarePlus Child Health and the Liquidlogic range of social care software.

With over 140 deployments across the UK, the company is uniquely placed to help deliver integrated health and social care services.

System C ( is a Symphony Technology Group company.

About Yellowfin

Yellowfin is a global Business Intelligence (BI) and analytics software vendor passionate about making BI easy. Founded in 2003 in response to the complexity and costs associated with implementing and using traditional BI tools, Yellowfin is a highly intuitive 100 percent Web-based reporting and analytics solution. Yellowfin is a leader in mobile, collaborative and embedded BI as well as Location Intelligence and data visualisation.

Over 10,000 organisations, and more than 2 million end-users across 70 different countries, use Yellowfin every day. For more information, visit

For regular news and updates, follow Yellowfin on Twitter (@YellowfinBI), LinkedIn (Yellowfin Business Intelligence), YouTube (Yellowfin Team) or email to subscribe to Yellowfin’s free e-newsletter.

For further media information, interviews, images or product demonstration, please contact:

  • Nicky Willmore, System C Director of Marketing and Communications on +44 (0) 7711 371772, or
  • Tom Campbell, Yellowfin EMEA Marketing Manager on +44 (0) 1908 933774, or