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NHDS was using a combination of manual spreadsheet entry and analysis, along with data exports from various sources.
The organisation engaged Minerra and chartered them with assessing the current situation and delivering product-agnostic recommendations.
Rapid report prototyping, via an evolutionary and iterative process and extensive consultation with NHDS staff. The resulting reports drew information from call centre operations and patient booking systems and were made available to users via Yellowfin.
The system now also provides access to data that supports the rostering, operations and clinical teams. NHDS has moved to an unlimited server licensing model and is using analytics to deliver value across the entire organisation.
Yellowfin provides a single, integrated enterprise analytics platform for delivering faster, better insights for the whole business, regardless of function or industry.