“Analytics have been transformative. Minerra and Yellowfin BI have delivered a solution that provides mission-critical insights — the organisation doesn’t function properly without it.”


Why the love?

Rapid deployment, value and the ability to upscale as the business required it.

Their story

NHDS was using a combination of manual spreadsheet entry and analysis, along with data exports from various sources.

The organisation engaged Minerra and chartered them with assessing the current situation and delivering product-agnostic recommendations.

The solution

Rapid report prototyping, via an evolutionary and iterative process and extensive consultation with NHDS staff. The resulting reports drew information from call centre operations and patient booking systems and were made available to users via Yellowfin.

The system now also provides access to data that supports the rostering, operations and clinical teams. NHDS has moved to an unlimited server licensing model and is using analytics to deliver value across the entire organisation.

The story in numbers

“From the very beginning — with the executive team able to use the system so easily — there was an appetite for more. They wanted more information, but also the ability to slice and dice it.”


3 legacy

100 + employees
using Yellowfin

75 days a year of senior analyst time gained

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