Mandatory filter not trigger refresh dashboard
12 December, 2013
Hi all,
I've made a dashboad tab composed by several reports (charts and tables).
Most of this reports have in common a time filter and a gender filter.
I've setup the dashboard filter section as described here in the "Link Filter" section.
The problem is that if the "father" time filter that will be linked to the other "child" time filter is set as mandatory, all reports that are affected from this filter are not display correctly, in particular, will be displayed the sad face with the message "Incomplete Filters All mandatory filters must be entered".
Even if I change that time filter with another date, all the reports are not refreshed.
All the reports are not refreshed even if I make a change on another filter (example the gender filters).
The only solution that I've found to fire "filter changing event" to the dashboard reports, is to set this filter as non mandatory filter.
In this case all working as expected with no sad face and no triggering refresh issue.
Please feel free to ask me any other info to try to solve this issue.
Thanks and regards,
Carlo
I've made a dashboad tab composed by several reports (charts and tables).
Most of this reports have in common a time filter and a gender filter.
I've setup the dashboard filter section as described here in the "Link Filter" section.
The problem is that if the "father" time filter that will be linked to the other "child" time filter is set as mandatory, all reports that are affected from this filter are not display correctly, in particular, will be displayed the sad face with the message "Incomplete Filters All mandatory filters must be entered".
Even if I change that time filter with another date, all the reports are not refreshed.
All the reports are not refreshed even if I make a change on another filter (example the gender filters).
The only solution that I've found to fire "filter changing event" to the dashboard reports, is to set this filter as non mandatory filter.
In this case all working as expected with no sad face and no triggering refresh issue.
Please feel free to ask me any other info to try to solve this issue.
Thanks and regards,
Carlo
Hi Carlo
I believe this was a problem in previous releases of 6.3,
but has since been fixed in the latest release according to this post.
Please can you update to the latest version and confirm whether its working now.
Regards,
Stephen
I believe this was a problem in previous releases of 6.3,
but has since been fixed in the latest release according to this post.
Please can you update to the latest version and confirm whether its working now.
Regards,
Stephen
We actually have the version 6.3, build 20130926.
Actually I cannot check the availability of a new build, can you confirm that our is not the last build?
Or, in the same way, what is the last available build?
Thanks,
Carlo
Actually I cannot check the availability of a new build, can you confirm that our is not the last build?
Or, in the same way, what is the last available build?
Thanks,
Carlo
Hi Carlo,
We have patch updates every month, so at the moment we are up to November.
You are using the Sept release, so you are a few months behind.
The build version format is:
YYYYMMDD
So your version is 2013 Sept 26th.
Latest releases can be downloaded from here :
http://www.yellowfinbi.com/yf_latestbuild.jsp
Please let us know how you go with this, or have any further questions.
Regards,
David
We have patch updates every month, so at the moment we are up to November.
You are using the Sept release, so you are a few months behind.
The build version format is:
YYYYMMDD
So your version is 2013 Sept 26th.
Latest releases can be downloaded from here :
http://www.yellowfinbi.com/yf_latestbuild.jsp
Please let us know how you go with this, or have any further questions.
Regards,
David
I've just installed this build: 20131127 and the issue is resolved.
Now I'm able to set a filter as mandatory and the refresh of reports works as expected.
Thanks a lot for your support.
Carlo
Now I'm able to set a filter as mandatory and the refresh of reports works as expected.
Thanks a lot for your support.
Carlo