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yellowfin website – unable to download licences


I've been trying to use the Support, Browse Licences area, to select a client's licence, and download it.

When I click on a URL for a licence, rather than take me to a licence enquiry where I have the download option, it takes me straight back to the yellowfin homepage.

Can you advise please?

Thanks and kind regards

Good Afternoon Guys,

Hope you are well,

Are you able to advise what licence you are trying to download so that I can check that there are no issues.