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We realised some of our processes were no longer time-effective as a result of the demands being placed on our most experienced staff. We found staff were spending time on routine tasks that, although necessary, were not adding value to the Fund or the member. We wanted to automate these tasks so people could use their skills to engage in more productive and satisfying work. The first process identified was payroll group processing.
The goal was set to optimise the processing of payroll groups involving more than 20 members. To assist, the pair selected ETL tools from health industry BI specialist, Prometheus and the Yellowfin platform for data manipulation, visualisation and reporting.
Yellowfin provides a single, integrated enterprise analytics platform for delivering faster, better insights for the whole business, regardless of function or industry.