Broadcast failed for some recipients
21 January, 2015
Hello,
In the Scheduled (Broadcast) reports, we have a few reports that show as "Broadcast failed for some recipients"
Is there a way to get the list of the email addresses/names of the recipients that were missed? Maybe compiled in an email to the local Support email address? Or dumped to a table?
Thanks,
Chris
In the Scheduled (Broadcast) reports, we have a few reports that show as "Broadcast failed for some recipients"
Is there a way to get the list of the email addresses/names of the recipients that were missed? Maybe compiled in an email to the local Support email address? Or dumped to a table?
Thanks,
Chris
Hi Chris,
Unfortunately there is no easy way to compile such a list.
You're best option is to search the email.log (located under Yellowfinappserverlogs) for FAILURE and then do a copy & paste.
Regards,
David
Unfortunately there is no easy way to compile such a list.
You're best option is to search the email.log (located under Yellowfinappserverlogs) for FAILURE and then do a copy & paste.
Regards,
David
Hi David,
While I appreciate the difficulty is creating a tracking process for who did/did not receive a broadcast, having to comb through the logs is a bit primitive. :-)
I hope my request for a better method will still get looked at by the dev team.
Best Regards,
Chris
While I appreciate the difficulty is creating a tracking process for who did/did not receive a broadcast, having to comb through the logs is a bit primitive. :-)
I hope my request for a better method will still get looked at by the dev team.
Best Regards,
Chris