Erro edit dashboard tab
6 November, 2014
Yesterday I had to edit a "Dashboard Tab" and I couldn't why the following message appeared
"Error in Panel! An error occurred while saving their details in the database.Try again" (I translated! I don't know the original message in English)
Log:
YF:2014-11-05 08:32:56:ERROR (DashboardProcess:loadDashboardFavourites) - Error: java.lang.NullPointerException
java.lang.NullPointerException
at com.hof.mi.process.DashboardProcess.loadDashboardFavourites(DashboardProcess.java:7680)
at com.hof.mi.web.action.MIDashboardAjaxAction.runAction(MIDashboardAjaxAction.java:2727)
at com.hof.web.action.AjaxAction.execute(AjaxAction.java:152)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:643)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:723)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.hof.servlet.BrowserHeaderFilter.doFilter(BrowserHeaderFilter.java:40)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:861)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:606)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Unknown Source)
I can't solve it!
Regards,
Anderson Hansen
"Error in Panel! An error occurred while saving their details in the database.Try again" (I translated! I don't know the original message in English)
Log:
YF:2014-11-05 08:32:56:ERROR (DashboardProcess:loadDashboardFavourites) - Error: java.lang.NullPointerException
java.lang.NullPointerException
at com.hof.mi.process.DashboardProcess.loadDashboardFavourites(DashboardProcess.java:7680)
at com.hof.mi.web.action.MIDashboardAjaxAction.runAction(MIDashboardAjaxAction.java:2727)
at com.hof.web.action.AjaxAction.execute(AjaxAction.java:152)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:643)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:723)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.hof.servlet.BrowserHeaderFilter.doFilter(BrowserHeaderFilter.java:40)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:861)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:606)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Unknown Source)
I can't solve it!
Regards,
Anderson Hansen
Complementing:
Application version: 7.0 build 20140923
Anderson
Application version: 7.0 build 20140923
Anderson
Anderson,
Thank you for sending through your question on our
forum. Sorry to see you are experiencing issues while
trying to edit your dashboard tab.
Does this only occur with this particular tab?
Have you made any recent changes to your YF environment?
If you can also note the time this occurred and email across the following log files (you can send them to support@yellowfin.bi) ;
-JDBC.log
-Stdout..log
-Yellowfin.log
-Catalina.out (if you have it)
Please reference the title of this post.
Once we have these files we should be able to identify the issue.
Thank you,
Kyle
Thank you for sending through your question on our
forum. Sorry to see you are experiencing issues while
trying to edit your dashboard tab.
Does this only occur with this particular tab?
Have you made any recent changes to your YF environment?
If you can also note the time this occurred and email across the following log files (you can send them to support@yellowfin.bi) ;
-JDBC.log
-Stdout..log
-Yellowfin.log
-Catalina.out (if you have it)
Please reference the title of this post.
Once we have these files we should be able to identify the issue.
Thank you,
Kyle
Hi Kyle,
I updated YF to build 20141024 and errors disappeared, therefore I can't make it again!!
The most important is now it works.
Many thanks for the prompt reply.
Anderson
I updated YF to build 20141024 and errors disappeared, therefore I can't make it again!!
The most important is now it works.
Many thanks for the prompt reply.
Anderson
Anderson,
That is great news!
Thank you for letting us know that this
was resolved by upgrading to the latest
build of YF.
Cheers,
Kyle
That is great news!
Thank you for letting us know that this
was resolved by upgrading to the latest
build of YF.
Cheers,
Kyle