Error during Report save
5 September, 2014
A user was attempting to edit the filters on a report, and encountered an error without a stack trace. The only logs for that time that I could find are below.
localhost log -
[quote="">Aug 18, 2014 3:07:30 PM org.apache.catalina.core.ApplicationDispatcher invoke
SEVERE: Servlet.service() for servlet com.hof.jsp.mi_005freport_005foutput_jsp threw exception
java.lang.NullPointerException
Aug 18, 2014 3:07:30 PM org.apache.catalina.core.StandardWrapperValve invoke
SEVERE: Servlet.service() for servlet action threw exception
java.lang.NullPointerException[/quote]
yellowfin log -
[quote="">
java.lang.Exception: Report is not open
at com.hof.mi.servlet.ReportBroadcastTask.runMIReportTask(ReportBroadcastTask.java:205)
at com.hof.mi.servlet.TaskScheduler$_A.A(TaskScheduler.java:104)
at com.hof.mi.servlet.TaskScheduler$_A.run(TaskScheduler.java:153)
at java.lang.Thread.run(Thread.java:722)
[/quote]
What can be done to resolve this?
localhost log -
[quote="">Aug 18, 2014 3:07:30 PM org.apache.catalina.core.ApplicationDispatcher invoke
SEVERE: Servlet.service() for servlet com.hof.jsp.mi_005freport_005foutput_jsp threw exception
java.lang.NullPointerException
Aug 18, 2014 3:07:30 PM org.apache.catalina.core.StandardWrapperValve invoke
SEVERE: Servlet.service() for servlet action threw exception
java.lang.NullPointerException[/quote]
yellowfin log -
[quote="">
java.lang.Exception: Report is not open
at com.hof.mi.servlet.ReportBroadcastTask.runMIReportTask(ReportBroadcastTask.java:205)
at com.hof.mi.servlet.TaskScheduler$_A.A(TaskScheduler.java:104)
at com.hof.mi.servlet.TaskScheduler$_A.run(TaskScheduler.java:153)
at java.lang.Thread.run(Thread.java:722)
[/quote]
What can be done to resolve this?
Hi C3,
Sorry for the delayed response.
I think the error you have outlined in the log is not related to the issue, but may have just occurred around the same time.
It is a little strange if nothing is logged, so before we think about enabling debug logging , can we get a better idea of what could be causing this;
-Version of Yellowfin (including build). E.g. 6.3 July release
-Has it happened to multiple people or for multiple reports
-Was anything changed on the view, or underlying DB that these filters rely on?
Any information you can provide to help us home in on the problem would allow us to trouble-shoot further.
Thanks and apologies for the inconvenience this has caused.
Regards,
David
Sorry for the delayed response.
I think the error you have outlined in the log is not related to the issue, but may have just occurred around the same time.
It is a little strange if nothing is logged, so before we think about enabling debug logging , can we get a better idea of what could be causing this;
-Version of Yellowfin (including build). E.g. 6.3 July release
-Has it happened to multiple people or for multiple reports
-Was anything changed on the view, or underlying DB that these filters rely on?
Any information you can provide to help us home in on the problem would allow us to trouble-shoot further.
Thanks and apologies for the inconvenience this has caused.
Regards,
David