How to configure maximum message size ?
5 December, 2011
Hi,
While trying to email a report in pdf I get the following error on screen
Looking in the yellowfin log I see the following...
[code]
YF:2011-12-06 07:02:41: INFO (ReportBroadcastProcess:A) - Email failed: 552 5.3.4 Message size exceeds fixed maximum message size
YF:2011-12-06 07:02:41: WARN (ReportBroadcastTask:runBroadcastTask) - Error broadcasting report to person Robin Beetge: 552 5.3.4 Message size exceeds fixed maximum message size
YF:2011-12-06 07:02:41: INFO (JDBCEventCreation:createEvent) - EventId=243408,Time=1323111761138,SessionId=,EventTypeCode=REPORT,EventCode=RPTBROADCAST,IpSource=,UnitId=42809,ReferenceId=38652,Data=[error=Error broadcasting report: 552 5.3.4 Message size exceeds fixed maximum message size
,report=38652]
YF:2011-12-06 07:02:41: INFO (JDBCEventCreation:createEvent) - EventId=243409,Time=1323111761145,SessionId=,EventTypeCode=SYSTEMTASK,EventCode=COMPLETE,IpSource=,UnitId=1,ReferenceId=99,Data=[StartTime=2011-12-06 7:02:09 (FJT),CompleteTime=2011-12-06 7:02:41 (FJT),Duration=31642,TaskName=ReportBroadcastTask.BroadcastTask,ScheduleSubjectCode=BROADCAST,ScheduleUnitCode=BROADCASTID,ScheduleUnitId=42809]
YF:2011-12-06 07:02:41: INFO (TaskScheduler:A) - Task finished with errors
[/code]
How do I configure the maximum message size ? I am also a bit surprised that this limit was reached as it is 7 row report with chart - unless the pdf version also tries to include drill down detail in which case it is understandable.
regards
Robin
While trying to email a report in pdf I get the following error on screen
Looking in the yellowfin log I see the following...
[code]
YF:2011-12-06 07:02:41: INFO (ReportBroadcastProcess:A) - Email failed: 552 5.3.4 Message size exceeds fixed maximum message size
YF:2011-12-06 07:02:41: WARN (ReportBroadcastTask:runBroadcastTask) - Error broadcasting report to person Robin Beetge: 552 5.3.4 Message size exceeds fixed maximum message size
YF:2011-12-06 07:02:41: INFO (JDBCEventCreation:createEvent) - EventId=243408,Time=1323111761138,SessionId=,EventTypeCode=REPORT,EventCode=RPTBROADCAST,IpSource=,UnitId=42809,ReferenceId=38652,Data=[error=Error broadcasting report: 552 5.3.4 Message size exceeds fixed maximum message size
,report=38652]
YF:2011-12-06 07:02:41: INFO (JDBCEventCreation:createEvent) - EventId=243409,Time=1323111761145,SessionId=,EventTypeCode=SYSTEMTASK,EventCode=COMPLETE,IpSource=,UnitId=1,ReferenceId=99,Data=[StartTime=2011-12-06 7:02:09 (FJT),CompleteTime=2011-12-06 7:02:41 (FJT),Duration=31642,TaskName=ReportBroadcastTask.BroadcastTask,ScheduleSubjectCode=BROADCAST,ScheduleUnitCode=BROADCASTID,ScheduleUnitId=42809]
YF:2011-12-06 07:02:41: INFO (TaskScheduler:A) - Task finished with errors
[/code]
How do I configure the maximum message size ? I am also a bit surprised that this limit was reached as it is 7 row report with chart - unless the pdf version also tries to include drill down detail in which case it is understandable.
regards
Robin
Hi Robin,
Are you able to export this report to PDF through the normal exporter? and if so how large is the file size?
This might be related to the mail server message limit, so you would need to contact whoever manages that to see if the size can be increased.
Regards,
Steven
Are you able to export this report to PDF through the normal exporter? and if so how large is the file size?
This might be related to the mail server message limit, so you would need to contact whoever manages that to see if the size can be increased.
Regards,
Steven
Apologies Steven,
Just realised I meant export via pdf i.e. the normal exporter not email.
Getting this error when just hitting export to pdf.
Is working for some reports yet failing on others.
regards
Robin
Just realised I meant export via pdf i.e. the normal exporter not email.
Getting this error when just hitting export to pdf.
Is working for some reports yet failing on others.
regards
Robin
Hi Robin,
The errors you provided are from broadcasts, so could you get the pdf exporter error to occur again and then send over the yellowfin.log file (located in Yellowfinappserverlogs).
Thanks,
Steven
The errors you provided are from broadcasts, so could you get the pdf exporter error to occur again and then send over the yellowfin.log file (located in Yellowfinappserverlogs).
Thanks,
Steven