We don't recommend that you open YF multiple times in the same browser because of the way Tomcat
tracks sessions. However, if your users want to open the instance in two different browsers (Chrome & Firefox)
than they should be able to view the dashboard reports with no problems.
Is this what you were looking for?
Hope you are well,
Sorry for the delay in responding to you, I have looked in to the licence you have and I can see that the option for concurrency is disabled.
If you need this changed you will need to speak to your account manager, who will be able to make the required changes. If you do have any further questions or require any assistance please feel free to contact us.