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Sorting Charts not working per YF Video

Hello,

A Dec 21, 2014 video from Yellowfin describes that you can sort charts by clicking on the horizontal or vertical axis fields to get a sort options. When I click on these in my implementation, I do not get any sort options.

Here is a screenshot from the video:

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Here is what my screen looks like - (using the 11/28 build of YF 7.1). This happens regardless of if the field is a dimension or metric.

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Here is the video I referenced: https://www.youtube.com/watch?v=0CXc3_nRbCs
Hi Scott,

I have just tried to reproduce this issue with the latest build of Yellowfin (20141223) and was not able to, so I would recommend to you to upgrade to the latest build as that should resolve the issue. And of course if it for some reason doesn't then please let us know.

regards,
Dave
Hey Dave,

I upgraded to the latest version and seem to still have this issue. Please let me know what to do.

thanks,

Scott
Hi Scott,

this is weird, if you have upgraded to 20141223 then it definitely should work. There are some charts where the new sort functionality isn't supported such as cross tab reports (a.k.a. pivot tables) but I can see from your previous screenshot that it wasn't such a report.

Could you please send us your patch log (in the main Yellowfin folder) and the results from running info.sys (http://:/info.jsp), just send them into support@yellowfin.com.au and quote the subject of this forum post.

regards,
Dave
Hey Dave,

I am having the same problem, did you resolve it for the OP?
Hello,

I believe this issue has been resolved. If you are able to upgrade, it should work. If not, we
will need to get some additional information from you.

Thank you,

Kyle

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