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Not able to remove subtab from dashboard

Hello,

When we try to remove a subtab from the dashboard we are getting the attached error message.
Our YF server info :
Application Version: 7.1
Build: 20150922
Java Version: 1.7.0_65
Operating System: Linux 3.13.0-36-generic (amd64)

Please let us know how to resolve this issue.

Best

-Muthu

Hello Muthu,

Thank you for sending in your issue. Unfortunately, we will need some additional information in order to attempt to
figure out why this happening with this sub-tab.

- Are you able to replicate this error and then capture the YF logs? Send those in to our email support and reference the subject line of this forum post.
- Are you using Client Orgs?
- Are there reports on this sub-tab that are secured?
- Does the person trying to remove the sub-tab have full Admin rights?
- Can you access any of the sub-tab reports via the browse page and open them?

Please get back to us and we will attempt to further assist you.

Thank you,

Kyle

Kyle,

Emailed YF log to support email after the error.

- Are you using Client Orgs?
Yes we are using Client Orgs but the reports and dashboard are created under default though.

- Are there reports on this sub-tab that are secured?
Yes they are only certain groups can access the report.


- Does the person trying to remove the sub-tab have full Admin rights?
Yes
- Can you access any of the sub-tab reports via the browse page and open them?

Yes

Please let me know if you need more info.

Thanks for the help.

Best

Thanks for trying Yellowfin

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