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Yellowfin Login Issue

Hi,

When we login we are facing the error as shown in the Screen shot below:


Forum image



This happens only to one user once login Dashboards starts to load then we face the issue & error message. After this if we click continue we will be logged out,

The below list gives the list of errors generated during process.

ERROR INFO:

Error: java.lang.NullPointerException
At:
com.hof.mi.process.ReportFilterProcess.A(ReportFilterProcess.java:4090)
com.hof.mi.process.ReportFilterProcess.applyDepFilters(ReportFilterProcess.java:3993)
com.hof.mi.web.form.DashboardTabForm.applyAnalyticFilters(DashboardTabForm.java:1224)
com.hof.mi.web.form.DashboardTabForm.resetAnalyticFilters(DashboardTabForm.java:454)
com.hof.mi.web.form.DashboardTabForm.resetAnalyticFilters(DashboardTabForm.java:267)
com.hof.mi.web.action.MIPreDashboardAction.execute(MIPreDashboardAction.java:257)
org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:425)
org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:228)
org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913)
org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:449)
javax.servlet.http.HttpServlet.service(HttpServlet.java:620)
javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:748)
org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:486)
org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:411)
org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:338)
org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1083)
org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:396)
org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:232)
org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913)
org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:449)
javax.servlet.http.HttpServlet.service(HttpServlet.java:620)
javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
com.hof.servlet.BrowserHeaderFilter.doFilter(BrowserHeaderFilter.java:43)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501)
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1040)
org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:607)
org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
java.lang.Thread.run(Thread.java:745)


Kindly help us back on this issue.

Thanks and regards,
Prateek Arora

Hi Prateek,

Thanks for the forum post - Unfortunately without a build number and version we are unable to read the Null Pointer Error accurately.

Can you please let us know what you build number is?
You can find it by following this guide:
http://www.yellowfinbi.com/YFForum-How-to-check-your-current-build-of-Yellowfin-?thread=100332

Cheers,
Cadell.

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