Broadcast report shows old data?
25 October, 2010
Hi there,
Currently we have a report called ?Report A? within our system. However our client has come across a few instances that when the report is automatically run and sent out via broadcasting, it seems to have the previous days data, however when we go ahead and manually run it, it seems fine.
Just wondering if theirs anyway you would be able to look into this for me.
Thanks in advance
Currently we have a report called ?Report A? within our system. However our client has come across a few instances that when the report is automatically run and sent out via broadcasting, it seems to have the previous days data, however when we go ahead and manually run it, it seems fine.
Just wondering if theirs anyway you would be able to look into this for me.
Thanks in advance
There could be a number of reasons for this.
The most common reason are the settings set for 'refresh' within the report itself.
Can you please check the following settings from the report
(see screenshot below)
Make sure it is set to ?none?. This will allow the report to get the latest data , each time the report is run.
Please let me know if this doesn?t solve your issue.
More information on this can be found in
'User Guide - Report Writing & Dashboards' under 'Refreshing Report Data' (page 35).
The most common reason are the settings set for 'refresh' within the report itself.
Can you please check the following settings from the report
(see screenshot below)
Make sure it is set to ?none?. This will allow the report to get the latest data , each time the report is run.
Please let me know if this doesn?t solve your issue.
More information on this can be found in
'User Guide - Report Writing & Dashboards' under 'Refreshing Report Data' (page 35).