External Hyperlink
4 November, 2010
I have created a field displayed as a URL hyperlink to an external application (text field with static URL with a variable field appended to differentiate content).
What I am trying to do is to open this hyperlink without displaying the entire URL. i.e. Have the display text be shortened (or reference another field) similar to the Link to URL functionality.
So I want to display the Call Ref No as a hyperlink to the URL that opens that record in the Servicedesk.
Not sure if this is clear?
What I am trying to do is to open this hyperlink without displaying the entire URL. i.e. Have the display text be shortened (or reference another field) similar to the Link to URL functionality.
So I want to display the Call Ref No as a hyperlink to the URL that opens that record in the Servicedesk.
Not sure if this is clear?
Hi Adrian,
If you were to use 'Link to URL', you could enter "##" as the URL, and it will treat the values in the field as a URL.
You could then change the 'Display Name' to whatever you like.
See screenshot:
Does this give you the results you want?
Regards,
David
If you were to use 'Link to URL', you could enter "##" as the URL, and it will treat the values in the field as a URL.
You could then change the 'Display Name' to whatever you like.
See screenshot:
Does this give you the results you want?
Regards,
David
Hi David
Very close but not quite.
What does the ## actually do?
I am getting "http://192.168.0.10%2factiveservicedesk%2fhelpdesk%2ftaskdetail.php%3firn%3d14/" passed to the browser (looks like the "/","?" and "=" characters are being replaced and not interpreted.
The value of the field is '192.168.0.10/activeservicedesk/helpdesk/taskdetail.php?irn=14' (built string).
Any ideas?
Regards
Adrian
Very close but not quite.
What does the ## actually do?
I am getting "http://192.168.0.10%2factiveservicedesk%2fhelpdesk%2ftaskdetail.php%3firn%3d14/" passed to the browser (looks like the "/","?" and "=" characters are being replaced and not interpreted.
The value of the field is '192.168.0.10/activeservicedesk/helpdesk/taskdetail.php?irn=14' (built string).
Any ideas?
Regards
Adrian
Hi Adrian,
The ## simply treats the value in the column as a hyperlink.
Unfortunately it doesn't seem to handle "/" well (I too have tested this).
We were hoping using "Link to URL" could be used as a work-around, though it seems this is not possible.
I will add an enhancement request to include a "Display Text" box when using the "URL Hyperlink" format.
I'm sure this can be implemented in a future build.
Though even then, the values under the column will all be the same.
If you would like to display different values, you would need to use a custom formatter (let me know if you want to go down this path).
Regards,
David
The ## simply treats the value in the column as a hyperlink.
Unfortunately it doesn't seem to handle "/" well (I too have tested this).
We were hoping using "Link to URL" could be used as a work-around, though it seems this is not possible.
I will add an enhancement request to include a "Display Text" box when using the "URL Hyperlink" format.
I'm sure this can be implemented in a future build.
Though even then, the values under the column will all be the same.
If you would like to display different values, you would need to use a custom formatter (let me know if you want to go down this path).
Regards,
David
Hi David
Thanks for the feedback.
I am definately interested in the custom formatter if it will help me get the result. Any documentation I can access?
Regards
Adrian
Thanks for the feedback.
I am definately interested in the custom formatter if it will help me get the result. Any documentation I can access?
Regards
Adrian
Hi Adrian,
I have created an enhancement request (TASK ID = 100294),
that will allow you to change the 'display name' when using the URL Hyperlink format.
Though as I mentioned before, this will mean all of the values will be the same.
Once we have implemented the above enhancement, you will still need to do some coding so that you can display different values for each URL.
Have a read through 'The Intergration Guide', as this should contain everythin you need to know regarding this.
Regards,
David
I have created an enhancement request (TASK ID = 100294),
that will allow you to change the 'display name' when using the URL Hyperlink format.
Though as I mentioned before, this will mean all of the values will be the same.
Once we have implemented the above enhancement, you will still need to do some coding so that you can display different values for each URL.
Have a read through 'The Intergration Guide', as this should contain everythin you need to know regarding this.
Regards,
David