The software license has been breached.
16 July, 2012
I tried installing the evaluation server and associated license file and received the following message when logging in:
"The software license has been breached."
I assumed it was a licensing issue due to the host name. I am running the server on the host that I originally requested the key for: APNYCDT9N3VCG1. Should I have requested the key with the complete host name including the domain? APNYCDT9N3VCG1.apollolp.com
If so, what is the best way to get a new license generated?
What else could be causing the issue?
"The software license has been breached."
I assumed it was a licensing issue due to the host name. I am running the server on the host that I originally requested the key for: APNYCDT9N3VCG1. Should I have requested the key with the complete host name including the domain? APNYCDT9N3VCG1.apollolp.com
If so, what is the best way to get a new license generated?
What else could be causing the issue?
Hi,
It could be related to the hostname, though it may be related to something entirely different.
Can you please send across the licence details page, which can be accessed via the Admin screen or the info.jsp page as outlined in the post below:
Understanding the licence details page
You can send this in an email to support@Yellowfin.bi.
Regards,
David
It could be related to the hostname, though it may be related to something entirely different.
Can you please send across the licence details page, which can be accessed via the Admin screen or the info.jsp page as outlined in the post below:
Understanding the licence details page
You can send this in an email to support@Yellowfin.bi.
Regards,
David
So it appears the host name was incomplete. Can i get a new license generated?
Also, it appears the BIRT functionality is disabled. Why is that?
Operating Environment
System Properties
Application Version: 6.1
java.version: 1.6.0_18
os.name: Windows 7
os.arch: x86
os.version: 6.1
[Show All]
Available Processors: 4
Memory in Use: 34.0 MB
JVM current total memory: 123.9 MB
Free memory: 89.9 MB
JVM max memory: 494.9 MB
Application Server: Apache Tomcat/6.0.35
Servlet API Version: 2.5
JSP API Version: 2.1
Application Details
Current Schema Version: 20120404
Original Code Version: 20120531
Current Code Version: 20120531
Build Type: DEMO
Current Session Count: 0
Current Session Timeout: 1800 seconds
Application Server Boot Time: Mon Jul 16 13:13:25 EDT 2012
Current Server Time: Mon Jul 16 18:50:51 EDT 2012 (America/New_York -0400)
Request Listener: Initialised
Request Count: 1
Configuration Database: HSQL Database Engine 2.2.8
Encryption Functions: Ok
BIRT Report Engine: Not available
Geometry Cache: 0 / 4000
Locale Information
JVM Locale: en_US (en)
Request Locale: en_US (en)
RefCode languages: EN_US, EN, EN_GB, EN_AU
Browser interface language: en-US
[Show all locales]
Licence
Licence Valid: No
Reason: Event count check
Licenced To: Yellowfin
Feature Licence Current
Server Name: APNYCDT9N3VCG1 APNYCDT9N3VCG1
APNYCDT9N3VCG1.ApolloLP.com
Licenced Type: DEMO DEMO
Licence Issue Date: 2012-07-04 2012-07-16
Expiration Date: 2012-12-31 168 Days Left
Data Sources: 1 1
Consumers: 1 (1) 0
Writers: 1 1
Dashboard: 1 1
Server Cores: null 4
Multicast: 0 4 (Disabled)
Clients: 0 0
Concurrent User Mode: null
Restricted Functions: MULTICAST
JDBC Drivers:
[Show Drivers]
Path:
[Show Path]
JSP Classpath:
[Show Classpath]
Library Versions:
[Show Library Versions]
Also, it appears the BIRT functionality is disabled. Why is that?
Operating Environment
System Properties
Application Version: 6.1
java.version: 1.6.0_18
os.name: Windows 7
os.arch: x86
os.version: 6.1
[Show All]
Available Processors: 4
Memory in Use: 34.0 MB
JVM current total memory: 123.9 MB
Free memory: 89.9 MB
JVM max memory: 494.9 MB
Application Server: Apache Tomcat/6.0.35
Servlet API Version: 2.5
JSP API Version: 2.1
Application Details
Current Schema Version: 20120404
Original Code Version: 20120531
Current Code Version: 20120531
Build Type: DEMO
Current Session Count: 0
Current Session Timeout: 1800 seconds
Application Server Boot Time: Mon Jul 16 13:13:25 EDT 2012
Current Server Time: Mon Jul 16 18:50:51 EDT 2012 (America/New_York -0400)
Request Listener: Initialised
Request Count: 1
Configuration Database: HSQL Database Engine 2.2.8
Encryption Functions: Ok
BIRT Report Engine: Not available
Geometry Cache: 0 / 4000
Locale Information
JVM Locale: en_US (en)
Request Locale: en_US (en)
RefCode languages: EN_US, EN, EN_GB, EN_AU
Browser interface language: en-US
[Show all locales]
Licence
Licence Valid: No
Reason: Event count check
Licenced To: Yellowfin
Feature Licence Current
Server Name: APNYCDT9N3VCG1 APNYCDT9N3VCG1
APNYCDT9N3VCG1.ApolloLP.com
Licenced Type: DEMO DEMO
Licence Issue Date: 2012-07-04 2012-07-16
Expiration Date: 2012-12-31 168 Days Left
Data Sources: 1 1
Consumers: 1 (1) 0
Writers: 1 1
Dashboard: 1 1
Server Cores: null 4
Multicast: 0 4 (Disabled)
Clients: 0 0
Concurrent User Mode: null
Restricted Functions: MULTICAST
JDBC Drivers:
[Show Drivers]
Path:
[Show Path]
JSP Classpath:
[Show Classpath]
Library Versions:
[Show Library Versions]
Hi,
The licence has been breached due to an Event Count Check .
Unfortanetly as listed in the linked post above, you will need to re-intsall Yellowfin.
You have also emailed support@yellowfin.bi which I will respond to with the latest download link and new licence file.
Apologies for the inconvenience .
Regards,
David
The licence has been breached due to an Event Count Check .
Unfortanetly as listed in the linked post above, you will need to re-intsall Yellowfin.
You have also emailed support@yellowfin.bi which I will respond to with the latest download link and new licence file.
Apologies for the inconvenience .
Regards,
David